Please note all sale items are non returnable and non refundable

Shipping:

We ship worldwide from the UK. All our orders are sent via Royal mail recorded delivery. We aim to ship your order within 2 to 3 days for items in stock. Made to order items like the dolls will take 2 to 4 weeks to ship.

Returns:

Unfortunately due to the handmade nature of our products we cannot accept any returns for these items.

Payment:

We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

For any other queries please email us at info@letrainfantome.com